Privacy statement
Version 1.0, last updated on 12 November 2026
ICS Spiral Freezers attaches great importance to handling personal data with care. This statement explains which data we process when you visit our website, contact us, request a quotation or apply for a job, why we do so and which rights you have. We process personal data in accordance with the General Data Protection Regulation (GDPR) and the applicable cookie legislation.
1. Who is responsible?
The joint controllers for this website are:
ICS-Innovative Conveyor Systems B.V.
Toermalijnring 1000, 3316 LC Dordrecht, the Netherlands
Chamber of Commerce (KvK) number: 24413812
E-mail for privacy matters: info@ics-spiralfreezers.nl
Telephone: +31 78 673 26 33
and
Sticomax BV
Warandestraat 4A, 8840 Staden, Belgium
Company number (KBO): 0803.650.740
ICS Spiral Freezers is part of Sticomax, a group of companies that build machines and complete lines for the food industry. ICS Spiral Freezers handles your enquiries, quotations and job applications. Sticomax provides the shared website platform, central marketing and relationship management for the group. We have agreed between us who fulfils which obligations under the GDPR. ICS Spiral Freezers is your point of contact. You may also exercise your rights with Sticomax.
2. Which data do we process, for what purpose and for how long?
| Purpose | Data | Legal basis | Retention period |
|---|---|---|---|
| Answering your enquiry via a contact form, e-mail or telephone | Name, company name, job title, e-mail address, telephone number, country, content of your message | Legitimate interest (being able to handle your enquiry) or taking steps prior to entering into a contract | Up to 2 years after the last contact |
| Preparing and following up a quotation | Contact details, company details, technical and project information you provide | Steps prior to entering into a contract | Up to 2 years after the quotation if no order follows |
| Performing contracts, service and maintenance | Contact details of contact persons, correspondence, order and invoice data | Performance of the contract and legal obligation | For the duration of the customer relationship and then the statutory tax retention period of 7 years |
| Sending a download or documentation you request | Name, company name, e-mail address | Legitimate interest (providing what you request) | Up to 2 years after the request |
| Relationship management and business communication, such as news, trade fair invitations and product information | Name, company name, job title, e-mail address | Consent, or legitimate interest for existing customers in relation to similar products and services | Until you unsubscribe or object |
| Handling job applications | See section 3 | See section 3 | See section 3 |
| Security and proper functioning of the website | IP address, time of visit, browser and device data in server log files | Legitimate interest (a secure and stable website) | No longer than necessary for security and troubleshooting |
| Statistics, recognition of visiting companies and advertising | See section 4 | Consent | See section 4 |
We do not ask for more data than necessary. Mandatory fields are marked as such in the form. Without these data we cannot handle your enquiry or request. We do not take decisions based solely on automated processing and do not carry out profiling that produces legal effects for you. Our website and services are aimed at business relations and not at children. We receive most data from you directly. We may also receive business contact details from your employer or colleagues, at trade fairs and events, from our partners or from public sources such as company websites and LinkedIn.
If you submit an enquiry through this website that is better suited to another company within our group, we will forward your message to the company best placed to help you.
3. Job applications
If you apply for a position with us, we process the data you provide: your name and contact details, CV, cover letter, education and work experience, and any notes from interviews. We use these data only to assess your application and to complete the procedure. The legal basis is taking steps prior to entering into an employment contract and our legitimate interest in a careful selection process.
Your data are accessible only to the employees involved in the procedure. We delete your data no later than 4 weeks after the end of the procedure. With your consent we keep your data for a maximum of 1 year, so that we can approach you for another suitable position. If you join us, the relevant data become part of your personnel file.
4. Cookies and similar technologies
Our website uses cookies and similar technologies, such as pixels and tags. On your first visit you will see a cookie banner in which you can choose per category. Only strictly necessary cookies are placed without consent. All other cookies are placed only after you have given your consent. Refusing is as easy as accepting and has no consequences for your use of the website.
Categories
| Category | Purpose | Consent required |
|---|---|---|
| Strictly necessary | Operating the website, security, language selection and remembering your cookie choice | No |
| Functional | Additional features, such as embedded videos and maps | Yes |
| Statistics | Measuring how the website is used, so that we can improve it | Yes |
| Marketing | Measuring advertising results, showing relevant advertisements and recognising visiting companies | Yes |
Services we use
| Service | Provider | Category | Purpose |
|---|---|---|---|
| CookieScript | Objectis Ltd., Lithuania | Strictly necessary | Displaying the cookie banner and recording your choice |
| Google Tag Manager | Google Ireland Limited, Ireland | Strictly necessary | Managing tags. Tag Manager itself does not place analytics or marketing cookies |
| Google Analytics 4 | Google Ireland Limited, Ireland | Statistics | Website statistics: pages visited, source of the visit, device used |
| Google Ads | Google Ireland Limited, Ireland | Marketing | Measuring conversions and showing advertisements to previous visitors (remarketing) |
| LinkedIn Insight Tag | LinkedIn Ireland Unlimited Company, Ireland | Marketing | Measuring campaigns on LinkedIn and building audiences |
| Meta pixel | Meta Platforms Ireland Limited, Ireland | Marketing | Measuring campaigns on Facebook and Instagram and building audiences |
| Leadinfo | Leadinfo B.V., the Netherlands | Marketing | Recognising companies that visit our website |
In addition, we use Google reCAPTCHA (Google Ireland Limited) to protect our forms against spam and misuse. In doing so, your IP address and data about your use of the form are processed, among other things, on the basis of our legitimate interest in secure forms. Google acts as our processor. We also show embedded videos and maps from third parties, which are loaded only after your consent for functional cookies. The current overview of all cookies, including name, provider and retention period per cookie, can be found in the cookie declaration via the cookie settings on this website. That overview is updated automatically.
Google Consent Mode v2
We use Google Consent Mode v2. Your choice in the cookie banner is passed on as a signal to the Google services on our website. There are four signals: analytics_storage (statistics), ad_storage (advertising cookies), ad_user_data (use of data for advertising purposes) and ad_personalization (personalised advertising). All signals are set to denied by default. We use the advanced implementation. As long as you have not given consent, the Google tags do not place or read analytics or advertising cookies. They do, however, send limited cookieless signals to Google, such as the time of the visit, the page visited, browser and device information and your country based on the IP address. Google uses these signals to estimate visitor numbers and conversions in aggregated form, not to recognise or track you. We do this on the basis of our legitimate interest in reliable statistics.
Leadinfo
Leadinfo shows us which companies visit our website. To do so, Leadinfo compares the visitor’s IP address with a database of business IP addresses and shows us publicly available company information, such as company name and location. In addition, Leadinfo places two first-party cookies to measure the use of the website. If you enter a business e-mail address in a form, Leadinfo may use its domain to link your visit to the right company. We do not see IP addresses or data of individual persons. Leadinfo is activated only after your consent. You can also opt out directly with Leadinfo at www.leadinfo.com/en/opt-out.
LinkedIn and Meta
For the collection of data via the LinkedIn Insight Tag and the Meta pixel and its transmission, we are joint controllers with LinkedIn and Meta respectively. LinkedIn and Meta are themselves responsible for further processing on their own platforms. More information can be found in their privacy policies.
Changing or withdrawing your choice
You can change or withdraw your consent at any time via the cookie icon at the bottom left of the website or via the Cookie settings link at the bottom of every page. We ask you to renew your choice periodically. You can also delete or block cookies through your browser settings.
5. With whom do we share data?
We do not sell your data. We share data only where necessary for the purposes described in this statement, with:
- Sticomax and the other group companies, where your enquiry, quotation or application belongs there or where they support us;
- service providers acting on our behalf, such as our web agency and the hosting provider of the website, suppliers of e-mail, CRM and ERP software and the providers of analytics and marketing services listed above. We conclude data processing agreements with processors;
- agents, distributors and service partners, where necessary to follow up your request in your country;
- public authorities, where we are legally obliged to do so.
6. Transfers outside the European Economic Area
We keep your data within the European Economic Area (EEA) wherever possible. Some service providers, such as Google, LinkedIn, Meta and Microsoft, may also process data in the United States. This takes place only with appropriate safeguards: the provider is certified under the EU-US Data Privacy Framework or we have agreed the European Commission’s standard contractual clauses. If a partner outside the EEA is needed to follow up your request, we transfer only the data that are necessary. You can request a copy of the safeguards from us.
7. Security
We take appropriate technical and organisational measures to protect your data against loss and unlawful use. These include an encrypted connection (https), access controls, limited access for employees and regular updates of our systems.
8. Your rights
You have the right to:
- access your data;
- have inaccurate data corrected;
- have your data erased;
- have the processing restricted;
- object to processing based on legitimate interest, and at any time to direct marketing;
- receive your data in a commonly used format or have them transferred;
- withdraw consent you have given. Processing before the withdrawal remains lawful.
Send your request to info@ics-spiralfreezers.nl. We respond within one month. To prevent misuse, we may ask you to confirm your identity.
9. Complaints
If you have a complaint about the way we handle your data, please contact us first. We will gladly look for a solution together with you. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), PO Box 93374, 2509 AJ The Hague, www.autoriteitpersoonsgegevens.nl, or with the supervisory authority in the country where you live or work.
10. Changes
We may amend this statement, for example when we introduce new services or when legislation changes. The current version is always available on this page. In the event of significant changes we will ask for your consent again where required.